Contact information
CONTACT INFORMATION POLICY
Effective Date: 4/22/2026
Overview
For all inquiries related to NEWDAWN TRAINING LLC, please use the contact information below. We aim to provide clear, timely communication while maintaining efficient operations across training services and product support.
Primary Contact Method
All inquiries should be directed to:
Email:
support@newdawntrainingllc.com
Response Time
We aim to respond to all inquiries within:
- 24–48 business hours
Response times may vary during:
- High order volume periods
- Weekends and holidays
Types of Inquiries
Please include relevant details based on your request:
Order Support
- Order number
- Full name used at checkout
- Description of issue
Training Inquiries
- Type of training (personal / small group)
- Goals or background
- Availability
Apparel & Supplement Support
- Product name
- Issue or question
- Photos (if applicable for damage/defect)
Communication Guidelines
To ensure efficient support:
- Please send one email per issue
- Avoid duplicate messages across multiple channels
- Allow the full response window before following up
Scope of Support
NEWDAWN TRAINING LLC provides support for:
- Orders and shipping
- Returns and product issues
- Training inquiries
- General business questions
We do not provide:
- Medical advice
- Supplement prescriptions or diagnoses
Business Hours
Support is monitored during standard business hours:
- Monday–Friday
- 9:00 AM – 5:00 PM (Local Time)
Additional Contact Channels
If applicable, NEWDAWN TRAINING LLC may communicate through:
- Website contact forms
- Official social media accounts
However, email remains the primary and preferred method of communication.
Contact
For all inquiries: